Karen's story

About Karen Thorpe-Reid

My Biography


Prior to founding Premier Change Consulting, Karen held leadership roles with public and private organisations including Shell Oil, TFL, Network Rail, Carphone Dixon & TalkTalk. At age 26 Karen joined Shell as Head of Customer Service before becoming the Director of Customer Service within 18 months where she presided over 19 islands. As a senior global executive, she has been responsible for leading large teams (3000 plus members). With a unique talent for being able to help organisations better understand how to transform, Karen enjoys helping companies discover their vision & use their unique strengths to turn it into reality. Her seasoned business experience has given her a unique insight into the tailored elements of success that pervade in every organisation. As a keynote speaker, she specialises in Leadership and Behavioural Changes and draws upon her experience to inspire, inspire and motivate her audience.

As a serial entrepreneur, Karen applies her years of experience in business leadership to challenge culture and convention. Driven and open-minded, Karen enjoys changing the way that things are done to generate benefits that will last a lifetime. Karen is also the founder of The Flexie Bench, a virtual platform that unites small companies, start-ups and individuals in order to foster creativity and accelerate success.

Karen is a Master Change Practitioner and possesses an MA in Applied Project Management and holds Programme, Project and Portfolio management qualifications.

Volunteer Experience or Leadership:

Karen enjoys staying involved in non-profits, creating opportunities to forward the personal and professional development of women and young people, she currently runs master classes in building generational wealth in a mother-son partnership. RTs Soft Play Paradise was created to provide opportunities for parents and their children to bond. In her spare time, she enjoys spending time with her family, especially her son, traveling and mentoring. She sees herself as a nomad and always cherishes a good adventure.



Telephone – 075385772662

LinkedIn – linkedin.com/in/karenthorpereid