Site Reliability Engineer
Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it’s what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Maintenance Window Deployment Team is responsible for implementing one of our most business critical tasks – the weekly update. This task involves rolling out our latest codeline across a multitude of servers, across a vast geographical landscape and various platforms, while also orchestrating system and networking changes within our contractual SLA timeframe. We’re proud of our industry-leading 97% customer satisfaction rating and our unwavering dedication to a customer-first experience.
We are also the first point of contact for prepping Tenant Management activities. Tenant Management is a process whereby our customers can initiate tasks such as copying their Production data into a Non Production environment for testing.
We are always innovating & striving to make improvements to our existing technologies and processes, and that’s where you could come in & become part of the team!
About the Role
You will be responsible for preparing, automating, monitoring, triaging, refining and implementing weekly Maintenance and Tenant Management activities.
Build comprehensive runbooks for both Maintenance Window and Tenant Management orchestration along with issue remediation.
Crafting the specification for automation and self-healing.
Design autonomic Maintenance Window and Tenant Management orchestrations for idempotency, and schedule for execution at a predetermined future date/time.
Collaborate with peers & teams across the business to drive the strategic direction of improvements to key business functions related to the weekly Maintenance Window and Tenant Management Activities.
Participate in rostered cyclical weekend work & a flexible working schedule
Be passionate about modern technologies and advocate for innovative approaches to existing systems or work practices
Work very closure with partners in many different departments, driving communication, and working to ensure issues are resolved.
Work in a collaborative environment, openly sharing your knowledge with others and you enjoy learning from others too!
About You
Basic Qualifications: (Mid-level)
2+ years proven Systems / DevOps / SRE Engineering experience with programming experience in a high level language, e.g. Python, Ansible, Go as a plus.
You have experience working in a Linux/Unix Operating Environment, ideally with Systems Administration experience.
Experience with private or public cloud environments.
Effective verbal and written communication skills.
Ability to work in a high trust and innovative environment where teamwork is essential.
Additional Qualifications
Bash & Chef experience.
Ability to troubleshoot incidents of diverse scope across complex systems.
Experience with containerization using Docker and Kubernetes is a plus.
Experience of using Confluence & Jira a plus.
Experience with MySQL databases a plus.
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you’ll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote “home office” roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
