Manager, Test Services (QA)

Role: Manager, Test Services (QA)

Role Overview:

An exciting opportunity to join a globally distributed team that supports PlayStation Studios & their projects.

As Manager your responsibilities will be working with the Test Services Management team to provide excellent testing services to PlayStation Studios. You will get to work with ground-breaking hardware and videogames within a large multicultural, multi-region team; helping us drive and build the future of games & games testing.

What you’ll be doing:

• Support PlayStation Studios QA to ensure PlayStation Studios teams are provided excellent testing services
• You will know your assigned PlayStation Studios development team well, understanding their specific needs and help develop PSS QA services to meet them
• Develop positive and collaborative relationships with PlayStation Studios teams and ensure effective communication and service utilisation takes place
• Build partnerships to implement effective strategies and tools to optimize testing efforts
• Lead staff, coaching, mentoring, and developing them through 1 to 1 meetings and performance reviews
• Work with PlayStation Studios teams to develop resource plans to support the department and studios
• Create and update operational and project budgets, aligning to organisational goals and delivering high quality, cost effective global testing solutions
• Develop your own knowledge of QA services and techniques and help drive process improvement and future PlayStation Studios QA service offerings
• Collaborate with global management group and applicable department teams to promote knowledge sharing and the cultivation of innovation within PlayStation Studios QA
  
  

What we’re looking for:

Qualifications & Experience – Must Have

• Minimum of 1+ years’ experience in a team management role
• Excellent understanding of Software Development Lifecycle and Processes
• Experience with budgetary oversight and planning
• Deep understanding of quality assurance techniques, frameworks and methodologies
• Excellent communication, organisational and social skills
• Willingness to demonstrate SIE cultural leadership values: Communicates, Innovates, Collaborates, Includes
• Interactive media/games industry experience

Qualifications & Experience – Nice to Have

• 3+ years’ experience in a team management role
• Excellent PlayStation and other console platform knowledge
• Cross-cultural/Global working experience
• Knowledge of PlayStation Studios QA operations, processes, systems and workflows
• PC Games testing experience, supporting and releasing titles across a range of platforms like Steam, Epic,
• Origin, GOG, etc
• General understanding of PC/Mobile device compatibility testing
• Continuous Service Improvement certification (such as Lean Six Sigma, ITIL)
• Project management certification (PRINCE2, PMP)
• Software testing Qualifications (such as ISQTB® Foundation level qualification or higher)
• ITIL Foundation Certificate (or higher)